Shipping and Delivery Policy

At Lughurs, we strive to provide fast and reliable shipping to all our customers. Please review the following information regarding our shipping policies:

Shipping Methods:

We offer various shipping options to accommodate your needs, including standard, expedited, and express shipping.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order by logging into your account on our website or by using the tracking number provided in the confirmation email.

    Shipping Restrictions:

    • Some items may be subject to shipping restrictions due to size, weight, or regulatory reasons.
    • We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations.

    Shipping Fees:

    Shipping fees are calculated based on the total weight of your order and the shipping method selected. Additional fees may apply for expedited or international shipping.

    Shipping Delays:

    While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays. We will do our best to keep you informed of any delays and provide assistance in resolving any issues that may arise.

    Shipping Liability:

    Once your order has been shipped and is in the possession of the carrier, Lughurs is not liable for any lost, stolen, or damaged packages. However, we will work with you and the carrier to resolve any issues to the best of our ability.

    Free Return on Shipping:

    If you receive a wrong or defective item, we will cover the cost of return shipping. Please contact our customer service team via email at customer_service@pk.lughurs.com. Further more visit our return policy.

    Contact Information:

    If you have any questions or concerns regarding your order or our shipping policies, please don’t hesitate to contact our customer service team at customer_services@pk.lughurs.com.

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